Economical Guidewire/Vyne System:
Using the new Economical Guidewire/Vyne method, please ensure that
you use the new contract number/agency guide that economical has
provided to you. If you do not change this contract number the daily
download will be missing the new Vyne policies. For further
questions, please contact Power Broker tech support.
CSIO has been working to transition brokerages to web services for
connectivity with CSIOnet, which will replace the Juniper VPN which
is no longer supported. The deadline for brokerages to migrate to
web services is Tuesday October 4th, after which Juniper will be
shut down. Brokers continuing to use Juniper after this date will be
unable to connect to CSIOnet.
In order to check which version of
Mastercom you are running, please go to the computer that does EDI
download, click the Start button on the desktop, All Programs, you
will see either Broker EDI or Mastercom Broker EDI. On the
drop down options - choose Settings Main. Your version will read at
the top of this screen. If it shows a version that starts with 8,
you are still using the Juniper connection and will need to update
to the version 9 using Web Services. Please forward this link below
to your brokerages IT support.
- The Bulk eDOCs download
options will be removed from Power Broker in the next software
release. Bulk download was used by a number of Insurance Companies,
before eDOCs were sent as XML transactions through CSIOnet. By 2012
CSIONet eDOCs was in full swing, and had basically replaced the bulk
eDOCs download. We have left the bulk download in the system for 6
more years, but if any brokerage is still using the bulk method,
they should switch to CSIONet eDOCs.
The 5 options shown on
the EDI menu right below Reports & Functions below, have been
- Users with the
recent windows update must make sure that the computer that is
running Pathway, Agency Revolution or Client Desk daily sync
updates from the Task Scheduler has it's Windows 10 date format
set to the Short Date format. (example: YYYY-MM-DD)
- Power Broker to integrate My Proof of Insurance eDelivery
brokerages that receive download from Economical must be running
Mastercom Version 9.3 (Link below)
- CSIO has updated their downloading standards. For more details,
- If Brokerages would like to start downloading Commercial eDoc's
with Optimum Insurance Companies, brokerages must first download and
install the latest copy of Mastercom from
www.mastercom.com (Version 8.17)
to Power Broker log in screen - Users are now prompt to input their
User ID Code and Password. In case the User was not sure of their
User ID, they can check under Tables tab - User Security Codes. Any
users with 3 or more characters for their User ID will only need to enter the first two characters.
- Enhancement to enable editing of Branch Code on Direct Bill
Mainteneance screen. Due next release.
- Error 1104 -
CLICK HERE for resolution.
This error will typically generate by moving your Power Broker
software to a newly updated server or operating system.
- Customer and Prospect list #1 (Extended
5 lines) will now show the second email address, referred by, and
referred by date. Due next release.
home screen 9 user definable 'Hot' buttons. User will be able to
further define which abeyance/note types they filter on.
- New CSIO Commercial Automobile application, now 9 detailed pages
instead of 5. Due next release.